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Pretty Envelopes

Store Policy

We founded SCRAP EASY with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. Our store policies are detailed below, please have a look and contact us to learn more!

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Shipping Policy

What You Need to Know

Shipping policy 

All orders are processed within X to X business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Shipping charges for your order will be calculated and displayed at checkout. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival. If you haven’t received your order within X days of receiving your shipping confirmation email, please contact us at support@email.com with your name and order number, and we will look into it for you.

Returns and Refunds

Everything You Need to Know

Return and refund policy 

You may request returns for most items you buy from the sellers listed on scrap easy. store.  However, you can only return items explicitly identified as "returnable" on the product detail page and/or our policy and within the ‘return window’ period. Items are returnable if you've received them in a condition that is -

  1. Physically damaged

  2. Has missing parts or accessories

  3. Defective

  4. Different from its description on the product detail page on Scrapeasy.

  5. You no longer want the item (return applicable only for eligible items)

Privacy Policy

Privacy policy 

We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how   Scrap easy collects and processes your personal information through the website, devices, products, services, online marketplace, and applications that reference this Privacy Notice.

We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:

Purchase and delivery of products and services. We use your personal information to take and fulfill orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.

Provide, troubleshoot, and improve Scrapeasy Services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of Scrapeasy  Services.

Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences and personalize your experience with Scrapeasy Services.

To enable our systems to recognize your browser or device we use cookies and other identifiers.

 We design our systems with your security and privacy in mind.

We work to protect the security of your personal information during transmission by using encryption protocols and software.

We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling payment card data.

We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, processing, and disclosure of personal customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

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